Terms of Service

1. Acceptance of Terms

By accessing or using OneTapAlert ("the App"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the App.

These terms apply to all users, including visitors, registered users, and anyone else who accesses the service.

2. Description of Service

OneTapAlert is a personal safety application that provides the following services:

• Sends emergency alerts to your chosen trusted contacts with one tap
• Shares your GPS location with your emergency contacts when you send an alert
• Alerts your trusted contacts via SMS and/or email
• Provides a secure vault for storing important documents
• Offers configurable safety check-in windows

This is a personal alert system for contacting YOUR emergency contacts. It is NOT a direct connection to emergency services (911, 112, etc.).

3. User Responsibilities

As a user of OneTapAlert, you agree to:

• Provide accurate and current emergency contact information
• Use the service only for genuine emergencies and safety situations — never for pranks, harassment, or false alerts
• Verify that contact phone numbers and email addresses are correct before adding them
• Obtain permission from your contacts before adding them as emergency contacts
• Inform your contacts that they may receive emergency alerts from you
• Contact appropriate emergency services (911, 112, etc.) separately if you are in a life-threatening situation
• Maintain the security of your account credentials
• Keep your app updated to the latest version

4. Service Limitations

• SMS and email delivery depends on cellular carriers and internet service providers — delivery is not guaranteed
• GPS accuracy varies based on your location, device, environment (indoors vs. outdoors), and weather conditions
• The service requires an active internet or cellular connection to send alerts
• We cannot guarantee 100% delivery of alerts to all contacts at all times
• OneTapAlert only contacts YOUR designated emergency contacts — it does not contact emergency services
• Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control
• Battery level and device settings may affect the ability to send alerts

5. Disclaimer & Limitation of Liability

• OneTapAlert alerts YOUR emergency contacts only — it does not connect you to police, fire, ambulance, or any emergency dispatch
• You are responsible for contacting emergency services directly if you are in a life-threatening situation
• We are not liable for failed alerts, delayed delivery, incorrect locations, or any damages resulting from use of the service
• The service is provided "as is" and "as available" without warranties of any kind, express or implied
• Your emergency contacts are responsible for their own response — we cannot control or guarantee their actions
• To the maximum extent permitted by law, OneTapAlert shall not be liable for any indirect, incidental, special, consequential, or punitive damages

Use at your own risk. Always have a backup plan for emergencies.

6. Acceptable Use

You agree NOT to use OneTapAlert to:

• Send false or prank emergency alerts
• Harass, threaten, or intimidate others
• Violate any applicable laws or regulations
• Interfere with or disrupt the service
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the service for any commercial purpose without authorization
• Reverse engineer, decompile, or disassemble any part of the service

7. Account Termination

By Us: We reserve the right to suspend or terminate your account at any time for violations of these Terms, misuse of the service, sending false alerts, or for any other reason at our discretion.

By You: You can delete your account at any time through the App settings (Settings → Account → Delete Account) or by emailing [email protected].

Effect of Termination: Upon termination, your access to the service will cease. Past alerts that were already sent are not affected by account termination. Your data will be deleted in accordance with our Privacy Policy.

8. Subscriptions & Payments

OneTapAlert offers paid subscription plans. By subscribing, you agree to:

• Pay the subscription fee for your chosen plan (Monthly or Annual)
• Subscriptions automatically renew unless cancelled before the renewal date
• You can cancel your subscription at any time through the app or by contacting support
• Refunds are handled in accordance with the applicable app store policies or our refund policy

9. Intellectual Property

All content, features, functionality, trademarks, and branding of OneTapAlert are owned by OneTapAlert and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

10. Indemnification

You agree to indemnify and hold harmless OneTapAlert, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the App, violation of these Terms, or infringement of any rights of a third party.

11. Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our practices, technology, legal requirements, or new features.

• For minor changes, we will update the "Last Updated" date at the top
• For significant changes, we will notify you via email and/or in-app notification
• Continued use of the App after changes constitutes acceptance of the updated Terms
• If you disagree with changes, you may stop using the service or delete your account

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the appropriate courts.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]

Response Time: Within 3 business days

By using OneTapAlert, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

This Terms of Service is effective as of February 10, 2026.